June 1, 2018

People: Enrique

people-first-stories“I was born in Tijuana. I grew up In San Diego. I moved to San Jose and then San Francisco. Now I’m in Oregon. I guess I’ll get to Canada eventually.” “Always a barman?” I asked. “Always a barman.” “Never thought about doing more? Management? Your own place?” “Nah.” He said. “Increase my hours, increase my responsibilities, increase my workload, reduce my interaction with my customers and slash my earnings? I might be a barman, but I’m not stupid!”

“I recently asked a room full of 100 managers, ‘If you could keep your current pay but go back to your old role as an individual contributor, would you do it?’” Wellins says. “About 90 people raised their hands. It startled me. I see it as an indication that lots of managers accepted promotions for the wrong reasons.”

Richard Wellins


Travels Without Charley archive.pf.business


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People: Cynthia Cynthia was brought up about 50 miles away, moved here in her teens, and ‘worked the tables’ for longer than she meant to. On ‘the way through’ she
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People: Evelyn “We quit taking credit cards because of the fees.” “Couldn’t you have passed the fees back to customers that wanted to use credit?” “That would have