August 16, 2015

If It’s Customer Loyalty You Want …

If loyalty systems are left entirely up to the sellers of the world, we’ll have as many different systems as we have sellers. Which, of course, is what we already have, and it’s a royal mess.

Agreed - and it has given me an idea. Stand by.

Source : Doc Searls (http://blogs.law.harvard.edu/vrm/2015/08/16/loyalty-means-nothing-if-customers-dont-have-their-own-ways-of-expressing-it/)

🌉 archive.bb

---

Previous post

How Portability Ruined The Telephone Now that more than half of American adults under 35 use mobile phones as their only phones, the intrinsic unreliability of the cellular network has

Next post

The Ethics Of Modern Ad-blocking Nobody should blame the users of 2015 for blocking abusive, intrusive, misleading, and privacy-stealing ads and trackers, even if it’s inconvenient