Capgemini On VRM
A new category of tools and services for empowering independent customers is starting to emerge. We call that category VRM, for Vendor
Delighted to see that the big boys are sitting up and starting to take an interest in this fledgling industry. Click through to read an excellent summary of why VRM is important to you. Yes … YOU!
Source : Doc Searls via Capgemini Worldwide (https://www.capgemini.com/blog/cto-blog/2015/08/what-is-vendor-relationship-management)