April 11, 2013

Words of Wisdom

Word of Wisdom describing ‘How Sales Reps Can Succeed in the Social Era’ - from Clara Shih - CEO of Hearsay. The essence can be summarized in her three main points in the HBR Article :

1. Be findable and credible.
2. Become the trusted advisor and teacher.
3. Deliver highly personalized service at scale.

… thanks to buddy Steve S for sharing it.

🌉 archive.bb

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